CAO Audience profile

I just got back from the CAO conference in Miami, and am excited about some of the changes I see. In this post, I’ll summarize the profile of CAOs at this event; the next post discusses topics. Most CAOs at this event came from government, law, healthcare, and other industries not typically regarded as aggressive…

Customer Centricity Conference 2018

It’s Time to Accelerate – Customer Centricity Conference 2018 Registration Now Open

Earlier this year we sparked a revolution at the Customer Centricity Conference at the Wharton School in San Francisco. Next up: accelerating customer equity. We are excited to announce that next year’s event for high-level marketers, c-suite professionals, and others charged with building company value is set for May 17 and 18, 2018. Registration is open, and early-bird…

#DataForACause: OSMIHelp.Org

The project that was released this week focused on the non-profit OSMI, whose focus is to educate the tech industry about mental illness, and to promote ways to destigmatize discussion and treatment. I went with a full infographic this week using a Tableau dasbhoard. It was fun working with such a robust dataset, especially with…